It´s important that law firms take the time to fully comprehend what type of advice clients want as well as how they want to be given that advice, says GE´s Mathieu Savaris
Tags :cat-clientview
Businesses need to move quickly so external law firms that take “two or three weeks” to respond are not very helpful, says SIBS´ João Franco do Carmo
BBVA´s Luisa Forcada says the bank judges external lawyers on their understanding of their client´s specific needs rather than on ´baseline costs´
Axa Portugal is reducing the number of lawyers and firms on its panel because its legal spend has been cut dramatically in recent years, says general counsel Luciana Silva
It is important law firms have knowledge of their clients business but the most important thing is good service, says British American Tobacco´s Abraham Franco
Passing complex legal work to external firms has economic benefits and can free up time to focus on other matters, says Casais Group´s Manuel Luís Gonçalves
In-house lawyers understand the technical aspects of the law, what they often want from external counsel is practical advice, says Pino Bermúdez from Beam Suntory
It´s important that law firms are available when their clients need them, otherwise they could end up losing business to competitors, explains Duarte Gomes Pereira
Doing legal work in-house helps build good relationships with clients, though litigious matters are always outsourced to ´business-oriented´ law firms, says Begoña Barberá
Though the crisis has resulted in the need to cut legal spend, it represents an opportunity for in-house teams to develop their internal expertise, says João Canto e Castro
