External legal advisers need to present potential options to their clients rather than simply identifying the relevant law and the associated risks, says Grupo Visabeira’s Isabel Fernandes
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Mediapro’s Iñigo Cisneros says he is not willing to pay hourly rates for external lawyers and instead insists on an agreed budget
Lawyers specialising in a particular field understand a client’s business and therefore the advice they provide is practical, rather than theoretical, says Citibank’s Isabel Charraz
Law firms cause frustration when they only offer legal solutions – advice must have legal commercial and economic aspects, says Grupo Catalana Occidente’s Joaquín Guallar Pérez
Law firms that show a sense of urgency will have the advantage when it comes to winning legal work because quick response times are crucial, says Indra’s Luís Graça Rodrigues
Some Spanish law firms have cut their legal fees in recent years and, while this may tempt clients, it could mean the legal advice is of a lower standard, says Natra’s Sabina Díaz
External lawyers must stop thinking about clocking up hours because it gives the impression that they don´t care about their clients, says Andrade Gutierrez’s Pedro Vidigal Monteiro
Law firms’ flexibility on fees has a ‘positive impact’ on clients, but lawyers risk their reputation if they misrepresent firms to which they are referring work, says Isolux Infrastructure´s Javier Prados
A major challenge for companies entering new markets is making the right decision about which external legal advisers to use, says Efacec´s Joana Martins Mendes
Law firms willing to provide alternative fee arrangements will have an advantage with clients, but evidence of industry sector expertise is more important, says PME Investimentos´ André Nobre