General counsel must “earn” the right to be a business partner


Silvia Madrid, southern Europe head of legal at Royal Bank of Scotland, says general counsel have to earn the right to be seen as a trusted adviser to the business – it requires a lot of knowledge of the business and a lot of “social skills”.
1 – How challenging is it to align the legal department with the business objectives? (00.10″)
2 – How can an in-house Lawyer became a trusted adviser to the Board? (00.55″)